EBS is conducting an in depth analysis of the disaster recovery capabilities of the largest department in the State of Maryland and its 6 sub-agencies. EBS' work involves supporting a total of 211 individual headquarters and local offices with an excess of 11,000 employees with an average of 21,500 daily transactions, such as acceptance of applications, issuances of variety of licenses, registration, review and issuance of permits, site visits reports, etc. Telephone inquiries and emails also account for over 8,500 contacts per day. The Department has over 11 primary computer facilities with over 1,300 servers and maintains 7 controlled and public web sites.

Initial activities are to first review the Department's current Disaster Recovery Plan (DRP) and determine its capability and acceptability for providing continuous systems operations in the event of a disaster. Updates will then be made that will incorporate the EBS', as well as the Department's inputs, then upon approval from the Department, EBS will execute the DRP for each of the six sub-agencies and the Department's headquarters. As part of the execution of the disaster recovery/contingency plan, EBS will perform the necessary back ups of data, ensure redundancy of critical systems, provide alternate paths to route data in case of the failure of the communication infrastructure, propose more than adequate sparing, and offer EBS' Network Operations Center (NOC) as a back up facility to support the Department's NOC and the 6 sub-agencies.